Africa’s long-standing Genesys Gold Partner Elingo is excited to reaffirm its Gold sponsorship of the forthcoming MyBroadband Cloud Conference on 6 June 2019.
The conference is widely acknowledged to be a must-attend event on the ICT and telecommunications calendar.
It is targeted at any business that is interested in the advantages that cloud investment offers.
With the demand on business owners to ensure their operations are agile, efficient, customer-centric and secure enough to compete in the digital economy, the Conference offers delegates an opportunity to review world-class solutions.
Ian Goss-Ross, CEO of Elingo, says cloud is now mainstream and virtually all organisations have cloud strategies.
“It’s time to look at current and future business requirements, and understand how organisations can maximise the benefits of cloud, improve business performance and reduce costs.”
Elingo is a recognised Top Tier Gold Genesys partner and has solutions that assist organisations to communicate effectively with their customers. It is an established, well-polished outfit that brings the power of next-generation unified communications and collaboration and contact centre deployments to the fore.
Cloud is a deal maker in todays’ digital-driven market says Goss-Ross. “Up until the advent of cloud, technological solutions that promised agility, productivity and efficiency were out of reach for smaller organisations – not any more. Solutions like PureCloud from Genesys represent the next frontier of game-changing communications infrastructure.”
Easy to deploy, starts from an individual seat and has the ability to scale in size and features that make this solution as relevant to small companies as it is to major enterprises.
There are even more benefits, where the solution can now span into the back office (enterprise) environment.
“So one solution (built on AWS Microservices) can be deployed into customer facing areas (traditionally where a lot of features and functions are needed) as well as in the back office for basic-to highly advanced communications may be required,” Goss-Ross says.
This means organisations sitting with antiquated telephony platforms can now embrace a true cloud strategy around enterprise-wide communications.
Genesys is recognised by global benchmark organisations as the leader in cloud, unified communications and collaboration technology and other influential areas.