Change is the only inevitable in business. Systems, processes, people and the market is a constantly evolving and any credible business must be flexible and agile enough to deal effectively with change. Executive leadership at people and enterprise focused ICT company Elingo believes while the stakes are certainly a lot higher today, businesses that can learn to adapt and effectively rally their teams have a substantial opportunity to lead from the front.
The strategic business decision around cloud solutions should not purely be based around cost and flexibility, but a more robust understanding the underlying business drivers.
Marketing Spread: Economic instability and high rate of churn among employees within some companies is partly why leads are not being converted to iron clad sales.
A true process must be deliberately designed and planned before being rushed into production.
We have all dealt with these people in some way or another, they are everywhere and catch you when you least expect it. They are highly trained in their approach, how they deal and interact with you, and with what they provide.
There are many great reasons to move to VoIP, but the challenges for enterprise customers remain the same: what to do about the legacy PBX investment? Is there a relatively pain-free way to migrate from TDM (time-division multiplexing) to an all IP solution? It might seem easy to go out, buy the latest IP phones and install an IP card in a TDM circuit card’s place, but there are several factors to consider before migrating to VoIP.
The decision to go cloud is no longer just a simple decision made because of the strategic business benefits, but also certain areas of the business needs should be considered. A wholesale approach to cloud infrastructure is not always possible, as the company’s operating model may require additional specifications for the business needs.
Long gone are the days where public switch operators control how calls should be routed. For too long telephony was a highly specialised and complex environment, that required a degree in telecommunications.
In choosing a Unified Communications platform many decision makers still believe that initial layout cost is the main consideration they should base their purchasing decision on. Unfortunately, this is often not the case when looking at the true Total Cost of Ownership (TCO) calculated over a five-to-ten-year period, taking into account factors not all UC providers are willing to disclose upfront.
5 key points to remember – When dealing with customers and clients, most enterprises are competing on service and not on features and functionality. The result has been a service mindset where customers are seen as commodities, and customer retention is becoming harder than ever.