Every business has certain processes and procedures which they rely on to service their clients quickly and efficiently. Any breakdown or delay of these processes can cause frustration and ultimately lost revenue.
South Africa has seen a dramatic transformation of the wide area network space over the past decade, with Telkom’s monopoly whittled away by more and more network operators rolling out their own fibre-optic networks. With all this choice available to enterprise users, you’d think companies would have been looking at adopting new ways of managing their network infrastructure, but, according to participants in the recent Brainstorm roundtable, this is not the case.
Marketing Spread: The digital world has transformed communication. Phoning and emailing have given way to social media posts and live chats with humans and bots. So how can business benefit from this and collaborate more effectively with its stakeholders?
Could it be that our new share economy is causing us to review some of the IT decisions we have made, and assess whether or not these were based on our old way of thinking about the world?
Many cloud providers try to describe the total cost of ownership (TCO) to their clients, yet they leave some key cost factors out of the calculations.
Cloud solutions provide multiple applications and different user profiles to access various levels of functionality.
Marketing Spread: In today’s information-driven market, data is a sought-after commodity. Like any other critical resource, it needs to be protected. Given that data grows exponentially and businesses are faced with the challenge of having to store and manipulate ever-increasing volumes, security strategies have come under scrutiny as to whether they can actually meet the challenge.
How quickly can your company’s cloud solution scale?
Cloud applications and security in the mines. Traditionally, clients used to put their technology infrastructure on servers at their local premises. They would build a server room and deploy business-critical systems like customer relationship management (CRM), enterprise resource planning, and accounting on their local network.
Services will go down at some point, but proactive planning can make the world of difference. The architecture in a cloud offerings lends itself to many solutions and options to provide the end-user with the peace of mind that the technology can – and will – provide service all the time, every time.