The urgent need for businesses to attract and retain customers in today’s fiercely competitive market has revolutionised customer interaction and Customer Relationship Management (CRM). This is now a technology-driven business discipline underpinned by the advent of big data analytics, AI and the cloud.
Ian Goss-Ross, CEO Kobus Potgieter, CFO and all Stakeholders of Elingo (PTY) Ltd. Dear Ladies, dear Gentlemen Re. Ongoing support of the Viva Foundation of South Africa: On behalf of the Board, team and beneficiaries of the Viva Foundation of South Africa, I wish to…
Communication in the workplace has evolved beyond telephone calls and e-mails. Instead, the digital business environment is all about real-time messaging to provide stakeholders with instantaneous responses to their queries, says Paul McIntyre, Chief Sales Officer at Elingo.
Johannesburg-based ICT and on-premises and cloud solutions leader Elingo congratulates its client and short-term insurance innovation leader, MiWay Insurance, on winning the Genesys: PureConnect Innovation Award 2018.
Elingo has named Legacy Community Development based in Kayamandi, a suburb of Stellenbosch in the Western Cape, as one of its corporate social investment projects of choice. Legacy Community Development plays a critical role in its community and runs several initiatives including an afterschool centre,…
Leading local ICT and cloud solutions provider Elingo has confirmed its Gold sponsorship of the forthcoming G-Summit Johannesburg 2018, the flagship African digital transformation event for all Genesys customers and partners in South East Africa.
The Viva Foundation South Africa is a Mamelodi-based not-for-profit organisation focused on the social and cultural upliftment of informal settlements. It is part of the Impact Mobilisation Department (IMD) of the Hatfield Christian Church.
Oh data, where art thou?
According to Forrester, most organisations are swimming in data, but starving for insight. They’re not far off – IDC has predicted that the more than 23 zettabytes of data currently available is going to double by 2020. The problem has always been that the business needs a way to turn data into action that can be implemented at scale.
The cloud has evolved and no longer defined by an air of silence between those who implement cloud systems and their customers, who are mostly business users. Today, as offerings evolve into more bespoke solutions, cloud vendors must deal directly with operations and business leaders.
Combating cloud’s biggest security risk: the user. The cloud has evolved and no longer defined by an air of silence between those who implement cloud systems and their customers, who are mostly business users. Today, as offerings evolve into more bespoke solutions, loud vendors must deal directly with operations and business leaders.