“Coming Together Is A Beginning; Keeping Together Is Progress; Working Together Is Success.” – Henry Ford. Elingo and Genesys will be at the MyBroadband Cloud conference tomorrow. We would love to hear from you, understand some of your business challenges, and engage with you around Customer Experience (CX) solutions.
Elingo, a top tier Gold Partner of Genesys in Africa and level 2 BB-BEE contributor, is a proud sponsor of the MyBroadband Cloud Conference in South Africa, to be hosted on 6 June 2019 and will present an overview of the disruptive power of true…
Genesys, an international leader in omnichannel Customer Experience and Contact Centre solutions, has officially recognised leading customer experience innovators at the 2018 Genesys Customer and Partner awards for South Africa and East Africa.
South African enterprises will get a glimpse of the revolutionary future of customer experience next month, when Genesys, an international leader in omnichannel customer experience and contact centre solutions, brings G-Summit back to South Africa.
18-19 July 2018, The Forum Bryanston. Top tier Genesys partner Elingo fully behind G-Summit 2018 Leading local ICT and cloud solutions provider Elingo</strong> has confirmed its Gold sponsorship of the forthcoming G-Summit Johannesburg 2018, the flagship African digital transformation event for all Genesys customers and partners in South East Africa.
13 June 2018, Gallagher Convention Centre. The 2018 Cloud & Hosting Conference, held at Gallagher Estate in Gauteng, is the premier event of its kind in South Africa.
This premier event will focus on cloud computing, the Internet of Things (IoT), hosting, virtualisation, security, and connectivity.
8 February 2018 Vodacom World, Midrand. The ITWeb Cloud Summit 2018 will focus on how the cloud has moved from being considered a ‘disruptive’ or ‘new’ technology to the next generation in IT. Cloud computing has enabled a leap forward for numerous disciplines, transforming how we store and access data and software, speeding up application development, testing and deployment, as well as opening up digital communication channels with customers that present new and exciting marketing and CRM possibilities.
Build your cloud and infrastructure skills – Sandton Convention Centre, Johannesburg, February 6-7, 2017. This year, there will be a summit near you in Johannesburg on February 6-7-run by top international speakers from Microsoft’s own cloud teams. We highly recommend this training.
Speech analytics can provide a wealth of data to help you optimise your business and your workforce, through insight into customer viewpoints, product satisfaction, and an understanding of competitive situations, as well as cross- and upsell opportunities, to name a few. As a matter of fact, customer feedback and voice analytics offer many organisations a means to add value to the customer experience.