Author page: Elingo-Admin

#CloudUpgrade at Elingo
#CloudUpgrade at Elingo

Don’t be caught napping… with support for specific hardware suppliers and their products having ended, it is critical to upgrade and protect your organisation, right? But what about cost? In one example, to upgrade a 500-seat contact centre can cost over US$225,000 – excluding any 3rd party hardware, software and integration points!

QUICK-FIRE Q&A WITH IAN GOSS-ROSS
QUICK-FIRE Q&A WITH IAN GOSS-ROSS

Ian Goss-Ross is part of an elite group of international professional engineers affiliated to the International Union of Professional Engineers and the International Society for Professional Engineers. Armed with an impressive list of electronic engineering qualifications, the CEO of Elingo has a clear understanding of current and emerging computer telephony and call centre industry standards, technologies, applications, design philosophy, and implementation techniques.